Setting up your Windows XP computer to connect to My Private Network’s VPN should take just a few minutes using the L2TP protocol. Please note that your computer needs to be connected to the Internet and able to browse the web before moving on with the instructions below.

While we recommend using our SSL OpenVPN application as the first option to connect to our service on Windows XP, there might be some cases where this might not work well on your network. In this case, you can try this alternative L2TP VPN connection, which is much easier to setup compared to the other protocols.

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Check Internet Connectivity


Make sure your system is connected to the internet and that you are able to browse the web. To check your location, please go to our IP Info page.

IP Info
This shows the IP Address and country that you are currently connecting from, in this example, the user is connecting from Singapore.

Getting Started


Click on Windows Start button and then Control Panel.  Select Network Connections and click on Create New Connection.

Microsoft Windows XP L2TP network connection
When the new connection wizard appears, press Next to continue.
Microsoft Windows XP L2TP VPN connection wizard
Select Connect to the network at my workplace to configure your VPN connection.
Microsoft Windows XP L2TP configure VPN connection
Select Virtual Private Network connection and click Next.
Microsoft Windows XP L2TP VPN connection setup

When you are prompted for a Company Name, enter MPN GBR for our U.K service or something similar if you are connecting to one of our other countries and click Next. This is simply the name that Windows will give to the new connection.

Microsoft Windows XP L2TP VPN connection name

L2TP Connection Configuration

Now enter the VPN details as below:
Microsoft Windows XP L2TP VPN server address
Host name or IP address: (assuming you’re setting up a VPN connection to the U.K)
Note: If you wish to use our Free service, the servername that you need to use is and your connection will be rotated between different countries we have in our Free VPN cluster.
To connect to any of our other servers, (ie. our USA servers) simply change the Server name and rename the Connection name to reflect another location. For a list of server names, please refer to our complete list of servers here.
Once you’ve entered those details, check over them once more just to ensure they are correct and click Next.

The VPN setup is now complete. If you wish to create have a shortcut on your desktop, tick the checkbox Add a shortcut and click Finish to close the wizard.
Microsoft Windows XP L2TP VPN setup complete

Additional VPN Configurations

Click on Properties.
Microsoft Windows XP L2TP change VPN type
Now click on the Networking tab and change the Type of VPN to L2TP IPSec VPN from the dropdown menu.
Microsoft Windows XP L2TP VPN IPSEC settings
Navigate to the Security tab and click on the IPSec Settings button.
Microsoft Windows XP L2TP VPN security settings
Ensure the Use pre-shared key for authentication box is ticked and enter the word private in the key field and click OK.
Microsoft Windows XP L2TP VPN pre-shared key

Enabling VPN Connection

Click on the MPN GBR icon or shortcut and it will launch the VPN.
Enter your My Private Network Username and Password and click Connect. You can click the Save this user name and password if you wish to have your VPN credentials saved.
Microsoft Windows XP L2TP connect to VPN

After clicking Connect, your system will connect to our VPN server. Once connected, you should see the small network icon in the bottom right corner of your screen. Placing your mouse cursor over the network icon will display the connection status.

Microsoft Windows XP L2TP VPN connected

Check your IP Address


If you now check your IP address again from the IP Info page, your location should show that you are now in the UK (or which ever country you have connected to).


Note: The server IP address and country name will vary depending on the server or country you are connected to.

Any Problems?

Unfortunately it doesn’t always go to plan!
If you have any problems or can’t get connected, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. We’ll get back to you as soon as possible and try to help.